Jotreel

Privacy policy

Last updated October 25, 2026

Jotreel is a Chrome extension that transcribes the video playing in a browser tab you choose and turns the transcript into study notes, flashcards, and translations. This policy explains what data Jotreel handles, why, and what control you have.

The short version

• Jotreel only listens to a tab after you start it, and only until you press Stop.
• Audio is sent to be turned into text, then discarded. We don't store audio.
• Your transcripts, notes, and flashcards are saved in your own browser, not on our servers.
• We never sell your data and never use it for advertising.

What we collect and why

• Your Google account basics. When you sign in with Google we receive your name, email address, and a Google account ID. We use them to create your account, show who's signed in, and apply your plan's limits. We don't access your Gmail, Drive, contacts, or anything else in your Google account.
• Audio from the tab you choose. While transcribing, short pieces of that tab's audio are sent to our server and to our speech-to-text provider to produce text. The audio is processed in memory and is not stored.
• Transcript text you ask us to process. When you make notes, flashcards, or a translation, the relevant transcript text is sent to our server and our AI provider to produce the result. The text and the result are returned to you and are not stored on our servers.
• Usage totals. We store how many minutes you've transcribed and how many notes or flashcard sets you've made each month, to apply your plan's limits.
• Payment status. If you subscribe, payments are handled by Stripe. We store your Stripe customer ID and whether your subscription is active. We never see or store your card number.
• Feedback and error reports. If you send feedback, we store your message and, if you're signed in, your email so we can reply. When something breaks, the extension may send a short technical error message and the version number, linked to your account ID, so we can fix it. Error reports are deleted after 30 days.

What stays on your computer

Transcripts, notes, flashcards, translations, folders, and settings are saved in your browser's extension storage on your device. They are not uploaded to Jotreel's servers, except for the moments described above when you ask Jotreel to process text. Removing the extension deletes this data from your browser.

Who processes data for us

• Cloudflare hosts our server and the database that holds account, usage, feedback, and error records, and runs speech-to-text and language models for us through Cloudflare Workers AI. Cloudflare's privacy policy.
• Groq also runs speech-to-text and language models for us. We've configured our Groq account for zero data retention, so Groq does not keep the audio or text it processes for us. Groq's privacy policy.
• Stripe handles payments. Stripe's privacy policy.
• Google handles sign-in. Google's privacy policy.

We don't share your data with anyone else, except if required by law.

Google user data

Jotreel's use of information received from Google APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. We use your Google account information only to provide sign-in and your account. We don't transfer it to others except as needed to run the service, don't use it for advertising, and don't let humans read it except with your permission, for security, or to comply with the law.

How long we keep data

• Account and payment status: while your account exists.
• Monthly usage totals: kept for billing records.
• Error reports: 30 days. Feedback: until it's been handled.

Your choices

• You decide when Jotreel listens: nothing is captured until you press Start, and it stops when you press Stop or close the tab.
• You can delete any saved video from your Library, or remove all local data by uninstalling the extension.
• To delete your account and the records we hold, or to get a copy of them, email founder@thekoreapp.com. We'll respond within 30 days.

Children

Jotreel isn't directed to children under 13, and we don't knowingly collect data from them.

Changes

If we change this policy, we'll update the date at the top. For significant changes, we'll let you know in the extension.

Contact

Questions about privacy: founder@thekoreapp.com.